ORM & Branding
Your reputation is the first ad people see.
Before they call, customers read your reviews, search your name and check your social pages. We manage that first impression: monitoring and responding to reviews, earning positive coverage, and building a brand identity that looks and sounds consistent everywhere.
What’s included
Online reputation management
Brand mention monitoring, review response, and strategies to earn more genuine reviews from happy customers.
Public relations
Press releases, media outreach to Indian publications, founder profiles and thought-leadership placements.
Brand identity design
Logo, colour palette, typography, brand guidelines, packaging and stationery.
Crisis response
A clear playbook and fast response when a complaint or negative post starts to spread.
Built for the Indian market
Reviews on Google, Trustpilot and Quora
We track and reply to reviews on Google, Trustpilot, Justdial, Quora, Facebook and marketplace listings, flag policy-violating reviews for removal through the proper channels, and set up review-request flows over WhatsApp and SMS so satisfied customers tell their story.
What you receive
- Reputation audit
- Review response within 24 hours
- Monthly sentiment report
- Brand guidelines document
- PR placements report
How we measure success
- Average star rating
- Review volume and response time
- Share of positive search results
- Brand search volume
A good fit for
Hospitals and clinics, hotels and restaurants, education institutes, real estate developers and founders building a public profile.
ORM & branding questions
Can’t find your answer? Send us your question.
Can you remove negative reviews?
We can only request removal of reviews that break platform policies. For genuine feedback, a thoughtful public reply and more positive reviews work better.
Do you write fake reviews?
Never. Fake reviews break platform rules and consumer law. We help you earn real reviews from real customers.
Is branding a one-time project?
Brand identity is usually a 3–6 week project. ORM works best as an ongoing monthly service.
Get Your Free Growth Audit
Share your details and our team will call you to understand your business and goals. Within 48 hours we’ll send a custom plan for your brand — and walk you through exactly what it would take to grow. No obligation, no pressure.